FAQS

Home Health FAQs

In what areas are your services available?
Our nurses and therapists travel to all areas of Palm Beach, Martin, St.Lucie, Indian River and Okeechobee counties.

Who needs Home Health Care?
Your physician will order home health care as needed – usually following surgery, hospitalization, injury or diagnosis of an ailment.

Are your services covered by Medicare?
Yes, most services are covered by either Medicare or private insurance.

How does in-home care cost compare to assisted-living or nursing homes?
The cost of skilled nursing services is significantly less than any out-of-the home option. Feel free to speak with a case manager for specific information.

Do you provide care in facilities also?
Yes. Beyond in-home care, Rehab Home Health also provides care to patients that live in Assisted Living and Independent Living facilities.

Is your agency licensed?

Yes. Rehab Home Health is licensed with Florida’s Agency for Health Care Administration (AHCA) and is Medicare certified. We are also accredited by the Community Health Accreditation Program (CHAP).

How do you select your nurses and therapists?
We consider: experience, compassion, and ability. We also carefully screen all employees for criminal records and driving violations. And of course, we check all references thoroughly.

How long does it take to get a nurse or therapist?
Skilled care usually starts within 24 hours.

What if my nurse or therapist is sick or goes on vacation?
Another experienced, caring nurse or therapist will seamlessly cover the shift. And of course, we inform clients of any changes prior to sending a substitute.

Can I meet the nurse or therapist in advance?
Yes. Your case manager will arrange the meeting.

Why should I use your service instead of someone in the newspaper?

Rehab Home Health is locally owned and operated by Registered Nurses and provides superior medical care and customer service.

What are the Medicare Home Health Qualifications?

• Your doctor must decide that you need medical care in your home, and make a plan for your care at home.
• You must need at least one of the following: intermittent (and not full time) skilled nursing care, physical therapy or speech therapy services.
• You must be homebound.
• The Medicare program must approve the home health agency caring for you.

What is the definition of “homebound?”
Homebound – This means that you are normally unable to leave your home. A patient is considered “homebound” if leaving the home requires a considerable and taxing effort and the patient doesn’t go out very often or for short periods, or it is medically inadvisable. Generally you are unable to leave home without the aid of crutches, walkers, wheelchairs, or another person’s assistance. When you leave home, it must be infrequent, for a short time or to get medical care.